How We Work: From Inquiry to Delivery
The quickest route to a useful quotation is a complete, written requirement. The six steps below show what the buyer sends, what our team checks, and what should be recorded before the project moves forward. Timing is confirmed per project because material availability, tooling, changes, quantity, and shipping route all matter.
1. Inquiry review
Send a product link or reference views, intended market, target quantity, size range, material, logo, packaging, destination, and preferred delivery window. We normally acknowledge a complete inquiry within one working day.
You receive: a requirement recap and a short list of missing decisions.
2. Quotation scope
We review construction, components, available material direction, customization, quantity, and trade terms. Any assumption that could affect price or quality is written down instead of hidden inside a unit price.
You receive: a quote sheet or clarification list with the price basis, sample scope, and project-specific MOQ.
3. Sample development
The sample follows an agreed brief covering dimensions, size, material, color, components, workmanship, logo, and packaging. Sample timing begins after the required files, material direction, and payment arrangement are confirmed.
You receive: progress updates, sample photos when applicable, and dispatch tracking.
4. Approval and order confirmation
Approve the physical sample and a written specification together. Record any accepted tolerances and identify the sample that becomes the bulk reference. Changes after approval are reviewed for cost, timing, and material impact before production.
You receive: an approval recap, order details, and the agreed production checkpoints.
5. Production and quality control
Bulk production is compared with the approved sample and specification. Material lots, critical measurements, appearance, component function, labels, and packing are checked at the stages agreed for the project.
You receive: requested progress evidence and a pre-shipment QC summary or third-party inspection coordination.
6. Shipping preparation and follow-up
The shipping method depends on quantity, carton size, destination, urgency, documentation, and agreed trade terms. Air, sea, express, land, and DDP may be reviewed where suitable, but the route is confirmed for the actual shipment.
You receive: packing information, shipment documents within the agreed scope, tracking or transport references, and an ongoing Buyer Portal thread.
Start with the information that changes the quote
Product reference, quantity, size range, material, destination, logo, packaging, and timing are enough to begin. Attach files through the product form or Buyer Portal, and keep later decisions in the same thread.