Privacy Policy

Information we collect

When you send an inquiry or use the Buyer Portal, we may receive your name, business email, company, target market, quantity, product requirements, reference links, messages, and files you choose to upload. We also receive basic technical information needed to operate the website, prevent spam, and investigate errors.

How we use the information

We use these details to answer sourcing questions, prepare quotations, discuss samples and production, maintain your requirement thread, send service notifications, protect forms from abuse, and improve the website. We do not sell inquiry details.

Service providers and international processing

Website hosting, email delivery, security, analytics, and file storage providers may process limited information for us. Because buyers and service providers may be in different countries, information can be processed outside your home country with reasonable operational safeguards.

Files, retention, and security

Uploaded files should contain only information needed for your project. We keep inquiry records for as long as needed to answer the request, support an active business relationship, meet legal or accounting duties, and resolve disputes. We use access controls and backups, but no internet service can guarantee absolute security.

Your choices

You may ask us to correct or delete contact information that is no longer needed, subject to legal and business record requirements. You can also ask what information is attached to your sourcing thread.

Contact

For a privacy question, email [email protected]. We may update this policy when the website or our service providers change. The latest version will remain on this page.